Join our Discord
Our Discord is the main place for community discussion and online assistance.
Online Help
Need help? Talk to us on Discord
The Seeder community and our online administrator are available on Discord. If you have a question, need help with Seeder or are unsure about something, you are welcome to ask us directly.
Community support
Ask in the Help forum
After joining the Seeder Discord server, open the Help forum and post your question there.
Open the Help forum
Create a post in the Help forum and describe what you need assistance with. Add enough information for us to understand the problem, but never share recovery seeds, passwords, private keys or other secrets.
We will reply
Response time depends on administrator availability and the complexity of the question. Your message will not be ignored — we will respond as soon as we are available.
Typical availability
Go to Discord
Approximately 09:00–24:00 European time
These are our usual online response hours, not a guaranteed live-support schedule. Depending on administrator availability, it may take some time before you receive a response.
Feel free to leave your question in the Help forum even if nobody appears to be online. We will get back to you.
Security reminder
Never share your recovery seed
Seeder administrators and community members do not need your recovery seed, private key, encryption password or other secret credentials to help you.
If somebody asks you to send any of these secrets, do not provide them.